Quick Assists

Answers to some of our most commonly asked questions are just a click away!

Question How do I get free delivery on my item?
Answer

Getting free delivery is easy! Simply place an order over $100, and you'll automatically qualify for free shipping. Whether you’re updating your kitchen or upgrading your living space, we’ll handle the delivery at no extra cost to you. It’s our way of making your shopping experience even more enjoyable!

Question There was something wrong with my order, where do I ask for help?
Answer

We're sorry to hear there’s an issue with your order. Please don’t hesitate to contact our customer service team at [email protected], and we'll take care of it right away. Our team is dedicated to making sure you’re completely satisfied with your purchase, and we’ll do everything we can to resolve the problem quickly.

Question Where can I request a refund?
Answer

If you need to request a refund, we're here for you! Simply reach out to our support team at [email protected] with your order details, and we will assist you through the refund process. We understand that sometimes things don’t work out, and we’ll make sure you’re taken care of.

Question Where is this business based?
Answer

We’re proud to be a Canadian-owned and operated business, committed to serving our fellow Canadians. Our team works hard to offer you the best products and customer service, and we love being part of the Canadian community. Whether you're in the bustling cities or the peaceful countryside, we’re here to bring top-notch home appliances to your doorstep.

Question What payment methods do you accept?
Answer

We make it easy for you to shop with a variety of secure payment options! We accept all major debit and credit cards, including Visa, Mastercard, American Express, and Maestro. Rest assured, your transactions are safe and secure with us, and you can shop with confidence knowing we offer multiple payment choices.