These Terms and Conditions (“Agreement”) govern the use of the CPanda website (the “Site”) and the purchase of goods through the Site. By accessing or using the Site, you agree to be bound by this Agreement. If you do not agree to these Terms and Conditions, please do not use the Site or purchase any products from us.

1. General Information

2. Eligibility

To use the Site and make purchases, you must be at least 18 years old or the age of majority in your jurisdiction. By using the Site, you represent and warrant that you meet these requirements.

3. Products and Pricing

  • All product descriptions, images, and prices are subject to change without notice. While we strive to ensure accuracy, we do not guarantee that all product information, including price or availability, is always accurate.
  • Prices are listed in CAD (Canadian Dollars) unless otherwise stated.
  • All products are available for sale only within Canada. We do not process orders or ship outside of Canada at this time.

4. Order Acceptance

  • When you place an order, you will receive an order confirmation email, which indicates that we have received your order. This does not guarantee that your order has been accepted. We reserve the right to refuse or cancel any order for reasons such as product availability, errors in product descriptions or pricing, or issues with payment.
  • We may contact you if there are any issues or changes to your order.

5. Payment

  • We accept payments made through Visa, Mastercard, American Express, and Maestro debit and credit cards.
  • All payments are processed securely through our third-party payment processor. By providing payment information, you authorize us to charge the specified amount to your chosen payment method.

6. Shipping and Delivery

  • We currently only ship within Canada.
  • Orders will be shipped to the address provided during checkout. Please ensure your shipping information is accurate. We are not responsible for delayed or lost shipments due to incorrect address details.
  • Shipping fees are calculated at checkout based on the delivery method and your location.
  • We offer free delivery on orders over $100. For orders below this amount, shipping charges may apply.
  • Delivery times are estimates and are not guaranteed. CPanda is not responsible for delays caused by third-party carriers, including shipping delays due to weather, holidays, or other unforeseen circumstances.

7. Returns and Refunds

We offer a 30-day return and refund policy. Please refer to our Refund and Return Policy for complete details on how to return products, request a refund, or exchange items.

8. Account Registration and Security

  • If you create an account on our Site, you are responsible for maintaining the confidentiality of your account details, including your password. You are also responsible for all activities that occur under your account.
  • If you believe your account has been compromised, please contact us immediately at [email protected].

9. Intellectual Property

  • All content on the Site, including text, images, graphics, logos, trademarks, and product designs, is the property of CPanda or its licensors and is protected by copyright, trademark, and other intellectual property laws.
  • You may not use, reproduce, or distribute any content from the Site without express written consent from CPanda.

10. Privacy and Data Protection

  • We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using the Site, you consent to the collection and use of your data as outlined in the Privacy Policy.

11. Limitation of Liability

  • CPanda will not be liable for any indirect, incidental, or consequential damages arising from the use of the Site or purchase of products.
  • Our liability is limited to the purchase price of the product(s) in question.

12. Indemnification

You agree to indemnify and hold CPanda, its affiliates, officers, employees, and agents harmless from any claim, loss, liability, or expense (including legal fees) arising from your violation of these Terms and Conditions or your use of the Site.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Canada. Any disputes arising from these Terms and Conditions or the use of the Site will be resolved in the appropriate courts located within Canada.

14. Changes to Terms and Conditions

We reserve the right to update, modify, or change these Terms and Conditions at any time without notice. Any changes will be posted on this page, and the revised version will take effect as soon as it is published. Please review these Terms periodically to stay informed about updates.

15. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: [email protected]